Licensing & Age Verification (Challenge 25)
Embers & Ice operates a strict Challenge 25 policy in accordance with UK licensing law.
Any guest who appears under the age of 25 may be required to present valid photographic identification when purchasing alcohol. Acceptable forms of ID include:
-
A valid passport
-
A UK photocard driving licence
-
A PASS-accredited proof of age card
-
Military ID
Failure to provide valid ID when requested will result in refusal of alcohol service.
Under 18s Policy
All guests under the age of 18 must be accompanied by a responsible adult at all times while on the premises.
Under 18s are permitted on site until 8:00pm. After this time, persons under the age of 18 will not be permitted to remain on the premises.
Right of Admission & Dress Code
A smart/casual dress code applies on Friday and Saturday evenings.
Embers & Ice reserves the right to refuse entry or service at management’s discretion where a guest’s attire or behaviour is deemed inappropriate, unsafe, or not in keeping with the venue environment.
Food & Drink Service Hours (Outdoor Areas)
In accordance with local licensing conditions and operational policy, no food or drink will be served in outdoor areas after 10:00pm.
Guests may be required to move indoors after this time.
Baby Food & Milk Reheating Policy
For health and safety reasons, Embers & Ice staff are not permitted to reheat baby food, milk, or bottles on the premises.
This policy is in place to minimise risk and ensure compliance with food safety and liability standards. We apologise for any inconvenience this may cause.
Dogs on the Premises
Well-behaved dogs are permitted in the designated bar area only, until 8:00pm.
Dogs must always remain under control at all times. Management reserves the right to request removal of any animal causing disruption, distress, or safety concerns.